PHONE SYSTEM INSTALLATION
|Help! Who do I call for repairs?
If you have any questions regarding repairs, please call us toll free at (877) 809-2423 or e-mail the Repairs Department at firstname.lastname@example.org.
How much will it cost?
Before you spend countless hours analyzing equipment you aren't familiar with, contact one of our certified techs to assist you. Usedphones.com offers expert technical support for $35 per 15 minutes and includes a one year warranty on repaired equipment. We do not charge a bench fee. If your equipment cannot be fixed then you will not be charged anything.
What if I have a warranty?
If you have purchased equipment from us and the warranty is valid we will assist you at no charge. You may verify your warranty by contacting us at 800.766.3425 or email@example.com.
What do you fix?
What is the turnaround time? When will I receive my items back?
Turnaround for products sent in for repair is generally one week after receiving the items., but may take longer depending on how busy we are. All items will be shipped through Fedex.
Professional installation is required for most phone system packages. Our nationwide technician search will assist you finding an installer in your area.
Most systems require special tools and parts for installation. These are all common tools and supplies for telephone technicians. Nearly all of the packages and systems we sell require at least everything you see here to complete an installation. In addition, phone cabling will be required.
Clockwise starting from top-left: test set, punch-down tool, crimp tool, Amphenol connector, 66B block, Amphenol cable with one connector, 66 and 110 punch tool bits.
Please Note: Most phone systems involve complicated programming. Usedphones.com DOES NOT program the phone systems or individual phones before shipping. You can use our installer search to find a technician and speak with them directly to arrange an installation. Usephones.com is not affiliated with the installers listed on our site. We provide this search to assist our customer in finding a qualified company in their area.
If you are not a certified technician do not attempt to install a phone system yourself. Many people are unaware that phone systems need to be installed similar to a computer network system. The person handling the installation must have knowledge of that particular system. Some IT people can work on phone systems as well, but if that person only works on computers they most probably will not have the expertise necessary to work with phone systems (an exception to this would be for VOIP systems). Each system has its own complexities. Some systems are modular and may not require special tools or installation. Only a few systems can just be plugged in.
If you own a cordless phone, unplug it from the power supply and telephone jack. Check any equipment that may interfere with the telephone: answering machines, fax machines, caller ID units and computer modems. To check, unplug each piece of equipment from the telephone jack and electrical outlet. Leave everything unplugged for 5 minutes, then plug-in each equipment one at a time to see if the trouble persists.
Please note: Cordless phones will not work in the event of power outages.
I hear other conversations or static on my telephone line
The interference may be caused by radio frequency signals from CB radios or AM/FM stations. Sometimes your telephone equipment can act like an antenna. The installation of a modular filter, obtainable from most stores selling telephone equipment, may help. There are also a few other things you can try:
If you have a cordless phone:
If you have a corded phone:
I'm having a problem with my phone jack or plug
If your phone is in good working order, you may have a problem with the telephone jack. Unplug the phone from the jack and plug into another jack. If your phone works on another jack, you may need to repair the jack or inside wire
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